Disorganized business processes usually cause great difficulties in the daily work of organizations. Business processes that break through several departments are a particular problem. If the obligations, activities, responsibilities, deadlines for the execution of certain work procedures of actors of work procedures from different departments are not crystal clear, which is often the case, then dysfunctions, errors, conflicts, shifting of responsibility for errors between departments, situations where such processes are performed much slower, with more costs and errors than would be desirable and permissible.
Often in organizations, it is not clear who is in charge of arranging and optimizing business processes that break through several different departments. Someone who will gather the managers and staff in the process of the involved departments and together with them define the arrangement of the process that is best for the entire organization and will not allow the managers of larger and more significant organizational units to arrange the process in the way that is better for their department / organizational unit due to their dominance, and it is not the best for the entire organization.
Analysis and Optimization of Business Processes and Creation of AV Instructions
Therefore, for organizing business processes, it is good to engage our consultants with extensive experience in organizing business processes from dozens of different organizations, with a fresh, unbiased view of the organization, who are not drawn into the mutual friction and office politics of individual departments / organizational units and are able to provide an objective view, as well as great skill in the phase of defining the process (with verbal description and drawing, i.e. flow diagram).
After defining certain business processes, we create AV (audiovisual) instructions with a thorough and precise description of how certain tasks should be performed. These AV instructions serve as educational material for new employees and a reminder for existing employees; how to correctly perform certain work operations.
The service includes the following activities:
Therefore, for organizing business processes, it is good to engage our consultants with extensive experience in organizing business processes from dozens of different organizations, with a fresh, unbiased view of the organization, who are not drawn into the mutual friction and office politics of individual departments / organizational units and are able to provide an objective view, as well as great skill in the phase of defining the process (with verbal description and drawing, i.e. flow diagram).
After defining certain business processes, we create AV (audiovisual) instructions with a thorough and precise description of how certain tasks should be performed. These AV instructions serve as educational material for new employees and a reminder for existing employees; how to correctly perform certain work operations.
The service includes the following activities:
To conclude, the process makes it possible to reduce the time and costs of performing individual processes and work procedures.